Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I unfortunately pre ordered a pair of shoes here on October 16, 2017 and they estimated them having the product in by November 25, 2017... So November 25th rolls around and I never received a tracking number or any info in regards to my pre order so I gave them a few weeks because maybe something happened I don't know.

Well on their website it states that you can ALWAYS get a refund on pre order items if they have yet to come in. Because of this I requested a refund on December 16,2018 and have YET to receive any of my money back. Not only were they snippy to me in the email they told me it would take 7-10 business days to get my money back and it has now been 16. I work for a bank and I know good and well a refund would be back in an account before 16 business days.

I will never order a product from this company again because losing money really sucks.

If you want to pay for something you don't receive, I would recommend shopping here. Other wise, DON'T!!!!!!

Review about: Enchanted Ranch Boutique Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $44.

Preferred solution: Full refund.

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